Your privacy is important to you and us..
PowerSwitch.com takes the privacy of its customers data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of one of our distribution channels. Those distribution channels will include our website and any other distribution channel or associated partner company we may introduce or be associated with from time to time. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.
WHEN DO WE COLLECT DATA? :
We can collect data on you from a variety of different sources these include.
1. When you purchase products or services from the site or via any of our other distribution channels or associated partner companies.
2. When you become a subscriber to our services or that of any of our associated partner companies;
3. When you speak to our customer services personnel or that of any of our associated partner companies;
4. Via explicit data capture measures, for example by entering competitions and completing surveys;
In any of the above cases the data we collect could be personal data.
WHAT DO WE DO WITH YOUR PERSONAL INFORMATION? :
When you give us any personal data as indicated above or purchase any product or service provided by an associated partner company via the site, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and occasionally your bank details only where required by a supplier to complete a particular utility application.
Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own associated partner companies, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.
Please note that we have the ability to retain any data that you provide on this website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction/quote by clicking submit/next. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction/quote. If you have any questions about this, please contact us on 08448 8448 55
Information We Collect - In operating our website we may collect and process the following data about you:
Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. Such contact details may be used to contact you to assist with your inquiry/registration/transaction).
By becoming a subscriber you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.
PowerSwitch.com retains and uses your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we may record any of the calls you make to us.
We may only sell, rent or trade your personal information to third parties for the purposes of providing you with quotations for the supplies and/or services you have requested price information on. If you do not wish your information to be passed to third parties for this express reason please email email@example.com with the word 'remove' in the email title.
TRANSFER OF PERSONAL DATA
The collected personal data may be transferred by PowerSwitch.com to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.
Please find below the relevant information on transfer:
- PowerSwitch.com may transfer the collected information to third party payment processors to complete the charge process;
- PowerSwitch.com may transfer the collected information to our provider of third party email delivery service to send promotion emails, or to other marketing platforms and service providers to complete relevant service;
- PowerSwitch.com may use third party track tools (such as Adwords, Bing, Facebook, Google Analytics, to track the information on how users use the products and websites, such information will be stored in third party servers. Such third party track tools may send the data analysis report to PowerSwitch.com for Powerswitch.com's above mentioned purpose;
- PowerSwitch.com may store the collected information on the servers leased from providers of third party server service.
Session cookies: These are used to maintain something called session state. If you consider your journey through the site to be a conversation with us and this cookie just reminds the site where we were in that conversation (for instance if at some point in the conversation you asked us to add a product to your shopping basket, next time you click on the basket it is still there). These are required for the site to function but are not used in any way to identify you personally.
Permanent cookies: These store a few numbers on your hard drive. You can view them by looking in the cookies directory of your browser installation if you are interested. They last for a long time and each time you come to our site you send us a copy of them. We use them to identify you between visits. For instance if you were looking at a specific product last time you were on the site and we subsequently have a related 'offer' which may interest you we may use this cookie to recognise you and show you our this offer. They are not required for the site to work but may enhance your experience. We do not store any personal data in these cookies, just a unique number that identifies you to us.
Third Party Cookies: From time to time we carry advertising from third parties on our website. Occasionally they may send you a cookie. We have no control over these.
Although you cannot block "session" cookies as they are required for our site to function correctly you can configure your internet browser so that it can reject both "permanent" and "third party" cookies. How you do this will depend upon the internet browser you use (for example, Internet Explorer 5, Netscape 4 or Opera etc) and it is therefore impractical for us to detail here how you can reject those cookies. Please refer to the relevant internet browser manufacturer's website where you should be able to receive all the information you need."
THIRD PARTY ADVERTISING :
Ads appearing on the PowerSwitch.com website are delivered to you, on our behalf, by our associated partner companies. Information about your visit to this site, such as number of times you have viewed an ad (but not your name, address, or any other personal information), is used to serve ads.
In the UK we operate and are registered in accordance with the Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data (the “GDPR”).
OPT-OUT POLICY :
PowerSwitch.com Newsletter subscribers have the option to opt-out of receiving further information from us. Your marketing preferences can be controlled using the 'Manage Your Subscription' link in each email or you can directly email: firstname.lastname@example.org to unsubscribe at anytime.
CHANGE/MODIFY DETAILS :
To change your e-mail address details, send an e-mail with your correct details to email@example.com
If you need to Modify or Change your personal details at any time, please contact us as soon as possible.
If you have any questions or concerns about the information we hold about you, you can also contact us at anytime.