After just a week in the new competitive water market in England, almost 9,000 (8,876*) premises switched water supplier.
In addition to those who switched, many more contacted their existing water retailer to discuss and negotiate a better deal.
With some 20 water suppliers competing for business Cathryn Ross, Ofwat’s Chief Executive, said: “This is a really encouraging start – less than a week in and already we are seeing thousands of customers diving into the new water market. From multi-nationals to micro-businesses – customers are finding the deals that are right for them and they have the confidence to enter the market knowing there is strong oversight and effective protections in place.”
*Figure correct as at Friday 7 April 2017